"We attended a week-long congress at the Palais des Sports. The walk there each day was fine - fairly flat, whereas many other attendees had big hills to climb. We absolutely loved the balcony with the stupendous view. We cooked dinner and invited friends to dinner to enjoy the superb view. Once we had the owner’s phone number (provided by Welkeys about a week before we arrived), arranging our arrival became simple …. despite Welkeys email communications apparently being hacked into that week, making email unreliable."

"The “apparently hacked” emails meant that email communication in the lead-up were a mess, but the real Welkeys sent us the owner’s phone number so that our arrival was easy to arrange, so the problem was solved."

"Location was good. Apartment was well stocked with everything we needed. It was very very hot though and we turned all the heating off. Slept with the door open. The balcony was a useful space."

"Check-in was stressful.as it said someone would meet us, noone was there. Called the number via booking. Com and didn't get through to anyone, the call was answered and hung up. Emailed booking.com link and finally got a number for the owner who told us the flat number. Would have been a lot less stressful if that information had been part of the check-in information and would have saved us over an hour."